Outmailr Privacy Policy
Last update: 12 Nov 2024
Outmailr (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based sales automation tool. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
Personal Information:
- Account Information: When you sign up for Outmailr, we collect your name, email address, phone number, and company details.
- Payment Information: For billing purposes, we collect payment card details and billing addresses. Payment processing is handled by third-party providers in compliance with their privacy policies.
Usage Data:
- Service Use: We collect information about how you use Outmailr, including actions you take within the platform, such as creating campaigns, managing contacts, and sending emails.
- Device Information: We collect information about the devices you use to access Outmailr, including IP addresses, browser type, operating system, and device identifiers.
Third-Party Data:
- Integrations: If you choose to integrate third-party services (e.g., CRM systems) with Outmailr, we may collect information from those services to facilitate the integration.
2. How We Use Your Information
Service Provision:
- To provide, operate, maintain, and improve Outmailr.
- To manage your account and provide customer support.
Communication:
- To send administrative information such as updates, security alerts, and support messages.
- To send promotional emails about new features, special offers, and other information that may interest you. You can opt-out of these communications at any time.
Analytics:
- To monitor and analyze usage and trends to improve user experience.
- To conduct research and analysis to maintain and enhance the quality of our services.
Legal Compliance:
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
Service Providers:
- We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring organization.
Legal Requirements:
- We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent:
- We may share your information for any other purpose disclosed to you and with your consent.
4. Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of your personal information.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information.
- Objection: You can object to our processing of your personal information.
- Restriction: You can request that we restrict processing of your personal information.
- Portability: You can request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us using the contact details provided below.
7. Children’s Privacy
Outmailr is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- p: +372 5832 4901 (Estonia) | +254 719 501 393 (Kenya)
- support@outmailr.com
- Outmailr OÜ (17078265) | Sakala 7, 10141 Tallinn, Estonia | +372 5832 4901