At Outmailr, we prioritize the security and privacy of our users’ data. We implement comprehensive security measures to safeguard your information against unauthorized access, disclosure, alteration, and destruction. Here are the key components of our platform security:

1. Data Encryption

In-Transit Encryption:

• All data transmitted between users and Outmailr is encrypted using Transport Layer Security (TLS) protocols. This ensures that data is protected from interception during transmission.

At-Rest Encryption:

• Data stored on our servers is encrypted using industry-standard encryption algorithms. This protects your data even if unauthorized access to the storage is attempted.

2. Authentication and Access Control

User Authentication:

• We require strong passwords for all user accounts and support multi-factor authentication (MFA) to provide an additional layer of security.
• User sessions are securely managed and monitored to detect and prevent unauthorized access.

Role-Based Access Control (RBAC):

• Outmailr implements role-based access control to ensure users only have access to the data and features necessary for their role. This minimizes the risk of unauthorized access to sensitive information.

3. Secure Development Practices

Code Security:

• Our development team follows secure coding practices to identify and mitigate security vulnerabilities during the development process.
• Regular code reviews and security testing are conducted to ensure the robustness of our application.

Third-Party Libraries:

• We monitor and update third-party libraries and dependencies to ensure they do not introduce vulnerabilities into the platform.

4. Infrastructure Security

Cloud Security:

• Outmailr is hosted on a secure cloud infrastructure with built-in security features such as firewalls, intrusion detection systems, and regular security updates.
• Our cloud provider complies with industry standards and certifications for data security and privacy.

Network Security:

• We use network segmentation and secure network configurations to limit access to sensitive parts of our infrastructure.
• Regular network vulnerability scans and penetration tests are conducted to identify and address potential security threats.

5. Data Backup and Disaster Recovery

Regular Backups:

• We perform regular backups of all critical data to ensure it can be restored in case of data loss or corruption.
• Backups are encrypted and stored in geographically dispersed locations to enhance data resilience.

Disaster Recovery Plan:

• Outmailr has a comprehensive disaster recovery plan in place to minimize downtime and data loss in the event of a significant incident.
• The plan includes regular testing and updates to ensure its effectiveness.

6. Monitoring and Incident Response

Continuous Monitoring:

• Our security team continuously monitors the platform for suspicious activities and potential security incidents.
• Automated alerts and logging systems are in place to detect and respond to security threats promptly.

Incident Response:

• We have a detailed incident response plan to address security incidents swiftly and effectively.
• Users will be promptly notified of any data breaches or significant security events that may impact their data.

7. Compliance and Certifications

Regulatory Compliance:

• Outmailr complies with applicable data protection regulations, including GDPR and CCPA, to ensure the privacy and security of user data.
• We conduct regular audits and assessments to verify compliance with industry standards.

Security Certifications:

• We strive to achieve and maintain relevant security certifications to demonstrate our commitment to data security and privacy. These may include ISO/IEC 27001 and SOC 2.

8. User Responsibilities

Security Best Practices:

• Users are encouraged to follow security best practices, such as using strong passwords, enabling MFA, and regularly updating their credentials.
• We provide resources and support to help users understand and implement these practices.

9. Contact Us

If you have any questions or concerns about Outmailr’s platform security, please contact us at:

• p: +372 5832 4901 (Estonia) | +254 719 501 393 (Kenya)
• support@outmailr.com
• Outmailr OÜ (17078265) | Sakala 7, 10141 Tallinn, Estonia | +372 5832 4901